Auchan Hungary's online ordering interface and delivery service was launched after 10 months of development work. The webshop system provides outstanding, modern services and a high-quality user experience, launching Auchan into the highly competitive market of competitor webshops.
The sophistication and stability of the back-end service processes (logistics, delivery times, inventory management, and order modification) have the greatest impact on the quality of service. These are powered by the Microsoft Dynamics NAV business management system.
Together with our partner, rEvolution Software Ltd., and the consultants and development staff working on Microsoft Dynamics NAV, we assessed the processes, needs, and planned the entire process of serving orders. Based on this, we developed the communication between the backend and frontend system on both sides (web, erp).
- Continuously open, transparent, up-to-date interface
- Responsive design (the entire process is also available from mobile browsers)
- Completely custom designed UX and design (the appearance and process were customized for Auchan)
- Product search and ordering interface, with product substitution function
- Booking and managing transport regions and time windows
- Customer self-service functions (address management, order management, order modification, invoice download)
- Integrated operation with Microsoft Dynamics NAV ERP
- Integration with Auchan’s internal product data records (PIM)
- Auchan loyalty card/point system integration
- OTP-based credit card payment, memorizing card details, managing multiple cards
- Microsoft Azure cloud service-based operation